Terms & Conditions
Last Update: 30 May 2012

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Montrose Guest House’s relationship with you in connection to our website.

The term 'Montrose Guest House' or 'us' or 'we' or 'our' refers to the owner of the website whose registered office is 43 Dunton Road, Romford, Essex RM1 4AD. The term 'you' refers to the user or viewer of this website.


Bookings & Cancellations


Damages & Lost Keys

In the unlikely event of replacement, cleaning or repair being required to any item(s) belonging to the hotel, or the fabric of the hotel itself, because of wilful damage, or damage incurred because reasonable precautions have not been taken, we reserve the right to reclaim all and any costs incurred including loss of business by charging the credit card given to secure the booking, without prior consent being required. Invoices will be supplied to support the claims/costs charged.


Behaviour

The guesthouse reserves the right to judge acceptable levels of noise or behaviour of Guests or their representatives, who must take all steps for corrective action as requested by the gueshouse. In the event of failure of the Guests or their representatives, to comply with management requests, the guesthouse may terminate the booking or stop any event immediately without being liable for any refund or compensation.

Unauthorised guests are not permitted at any stage during the course of a bookers stay. If you wish to invite a friend(s) over for any reason then you must ask our permission before doing so. Please note, that fines will be imposed retrospectivey following investigation of CCTV footage and/or any complaints received from other guests in light of any noisey, disruptive and anti social behaviour.


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